BRINKS SECURITY SIGNS INSTALL

So she jumped on the phone to calmly request the technician return the signs, pronto. Removing those signs left her feeling with a little less peace-of-mind.

She may live in a very nice neighborhood, but crime is rampant in her area. One was a sign for a local neighborhood watch patrol company, and the other a generic “security cameras in use” warning sign. These mattered to her a great deal, namely because she lives alone. You see the tech did place the new yard sign however, later in the day she discovered he inexplicably removed two other security-related signs from her front yard. Well, there was a problem and in this eightysomething-year-old customer’s estimation it was a big problem that demanded immediate resolution. While the tech was still onsite, my mom asked if he would be so kind as to replace her old Monitronics yard sign with a new Brinks Home Security version.

A technician from a local authorized dealer was dispatched in fine order and the service call was completed at a cost of $50. When her Interlogix panel displayed a system arming trouble, my mother, a California resident, placed a call to Brinks Home Security. The episode, which played out over the course of almost two weeks, began with a couple faulty window alarm contacts. But a disingenuous act by an alarm technician the other day really ticked her off good. Suffice to say it takes a lot to cook her goose. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.You’ll just have to trust me on this one: My mom has more patience than the Pacific Ocean has water. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ↩īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Instead, it's constant problems with little to no assistance on their part. Brinks are con artists promising fast assistance to solve problems, which they told us would be minimal. We have five year contract with them and they tell us that we have to pay them four years worth of their monthly service fee of $75.93 to get out of the contract, or about $3500.

BRINKS SECURITY SIGNS INSTALL

When we asked for a technician to come out and install a siren, they told us that there was no technician available now or in the future to install it. We never heard it because Brinks had not installed a siren on our system. We recently had an alarm event while we were sleeping. They typically promise to send ** a component for ** to install ourselves and we then wait weeks for that component to show up. We have had numerous problems with the system over the year of their service and waited weeks, with numerous call backs with the, to get a technician out. That was a lie, and even that rep was gone in a couple of months.

The Brinks rep promised ** that Brinks would have local technicians available whenever we experienced problems with their system or needed some form of service. We switched our alarm system from Vivint to Brinks in March 2022 because our service from Vivint was poor.

Brinks security signs